Refund policy

Return & Refund Policy

Effective Date: March 7, 2026

Custom & Print-on-Demand Products

All of our products are custom-made to order. Because of this, we do not accept returns or exchanges on personalized items.

Quality Guarantee

We stand behind the quality of our products. If you receive an item that is defective, damaged, or incorrect, we will gladly replace it or issue a full refund.

Eligible for replacement or refund:

• Manufacturing defects (misprints, incorrect colors, poor print quality)
• Damaged items received
• Wrong item shipped

How to Request a Replacement

Contact us within 14 days of receiving your order with your order number, clear photos of the defect, and a brief description. Email: crockettpress@gmail.com

Non-Returnable Items

• Change of mind or buyer's remorse
• Incorrect size ordered (please check size charts before ordering)
• Items worn, washed, or altered
• Personalized items without defects

Digital Products (eBooks & Downloads)

All sales are final once the file has been delivered or downloaded. If you experience a technical issue accessing your file, contact us and we will make it right.

Questions? Email us at crockettpress@gmail.com